Leading Myself
Wellstar is committed to helping you become a stronger leader by offering opportunities for your growth and development, expanding your network and supporting your personal well-being.
The Wellstar Experience: Leader Standard Behaviors
The Wellstar Experience for Leaders
As leaders, you drive the tone and culture of our organization and the experiences you have with each other and your teams. Leaders possess the unique ability to create and nurture an environment where team members feel inspired and empowered to consistently exhibit our standard behaviors so all of us can be difference makers in the way we deliver PeopleCare.
We serve with compassion.
Connect with purpose.
- I engage other in two-way dialogue about the ‘Why’ behind the ‘What’.
- I build trust by asking questions and listening with empathy.
- I explain the value of the team’s work in supporting Wellstar’s mission and goals.
Care and support.
- I talk with people about how they are doing, not just what they need.
- I provide a helping hand and connect people with resources to support their work and wellbeing.
- I demonstrate consistency between words and actions and honor commitments to others.
We pursue excellence.
Take responsibility.
- I model our standards and provide coaching and feedback to ensure accountability of others.
- I establish clear responsibilities and processes for measuring progress and results.
- I proactively share helpful/important information with others and respond to requests in a timely manner.
Explore with curiosity.
- I partner with others to understand opportunities and create solutions.
- I inquire about career aspirations and share opportunities to help others grow.
- I take action to develop new skills, reflect and seek feedback to continuously improve.
We honor every voice.
Welcome and include.
- I invite others to share their authentic voice, concerns, ideas and talents.
- I advocate on behalf of others, take action based on feedback and close the loop.
- I follow up on how my messages are received, recognized impact is greater than intent.
Collaborate and celebrate.
- I acknowledge, recognize and celebrate others in ways meaningful to them.
- I thank people for the opportunity to serve and work with them.
- I form diverse work teams and collaborate across departments and levels to accomplish goals.
Be a difference maker.
Leadership Development Programs and Elective Courses
Elective Courses (Virtual & In-Person)
| Course | Description | Modality | Time | CNEs? |
|---|---|---|---|---|
| Crucial Conversations | Crucial conversations come to all of us, personally and professionally. Usually, these conversations involve opposing opinions, strong emotions and high stakes. This course teaches skills for communicating when the stakes are high, opinions vary and emotions run strong. Leaders will learn skills to improve dialogue and engagement, create behavior change and build high-performance and culture. | In-Person / Virtual | 2 days | Yes |
| Introduction to Emotional Intelligence | Research shows that people who demonstrate high levels of emotional intelligence are stronger leaders, more effective decision makers, better at building relationships and are well equipped to confront challenging issues and manage change. This course provides a definition of Emotional Intelligence (EI) and it helps the learner identify, manage and use EI in improving work performance. | In-Person / Virtual | 2 hours | Yes |
| Introduction to Strategic Thinking | Strategic thinking is a valuable skill for everyone in an organization, and it becomes more essential as you grow in leadership. In this course, you will learn the difference between strategic and operational thinking. You will consider the drivers of strategic thinking, work through the process of strategic thinking and learn how to build a habit of thinking strategically each day so that strategic thinking becomes a habit that works for you! | In-Person / Virtual | 2 hours | Yes |
| Leading with Accountability | Accountability is a concept that is critical to leaders of organizations of all types. In this course, you’ll learn about building accountability in your teams, demonstrating your own willingness to be accountable, especially when things go wrong, and fostering an environment of accountability in those you work with. | In-Person / Virtual | 2 hours | Yes |
| Leading through Mission, Vision and Values | A key feature of a leader is to inspire others to live out the mission, vision and values of their organization. This course introduces the opportunity to experience first-hand the power that mission, vision and values can have in leading team members. It also introduces the role of our leaders in helping bring them to life for each team member through engagement and development. | In-Person / Virtual | 2 hours | Yes |
| Leadership Styles: Understanding and Adapting for Success | Leadership Styles: Understanding and Adapting for Success is an engaging and practical course designed for professionals and leaders who want to refine their leadership approach and adjust their style to meet the evolving needs of their teams. This class delves into various leadership styles, helping you identify your own approach and understand how to adapt to different situations and team dynamics. | In-Person / Virtual | 2 hours | Yes |
| Strengths-Based Leadership | What goals could you accomplish if you used your strengths instead of worrying about your weaknesses? This Strengths-Based Leadership program will show you how to move past problems and build on what is working well. You’ll discover how to use your CliftonStrengths results to achieve personal and professional success, as well as strategically motivate your team to make positive change happen while working within the framework of other team member’s strengths. | In-Person / Virtual | 3 hours | Yes |
Formal Cohort Programs
| Course | Description | Modality | Time | CNEs? |
|---|---|---|---|---|
| Aspiring Leaders | This program is considered a first step for those team members and caregivers with 2+ years of Wellstar experience and no previous people-leader experience. | Blended | 5 weeks / 17 hours | Yes |
| Leader Fundamentals | Leader Fundamentals Program is a comprehensive series of six two-hour sessions designed to enhance the skillset and abilities of Wellstar’s frontline leaders. | In-Person / Virtual | 12 hours | Yes |
| Wellstar Leadership / Physician Leadership Academy | The goal of WLA/PLA is to provide a unique learning experience for high-performing leaders at the Manager to AVP level across Wellstar. | In-Person | 6 weeks | Yes |
| Executive Team-Building Retreats | Participants are provided with growth and development opportunities they can apply in real time, all while building relationships and having fun! | In-Person | 1 day | No |
| 1:1 Growth and Development | The 1:1 Growth/Development Coaching program is a comprehensive journey designed to nurture the growth and development of Wellstar leaders. | In-Person | 2 days | No |
Formal Cohort Clinical / Provider Programs
| Course | Description | Modality | Time | CNEs? |
|---|---|---|---|---|
| NCharge | This one-day program is taught by Wellstar clinical facilitators and includes two four-hour classes (Critical Thinking + Supervisory Skills) and lunch. | In-Person | 1 day | Yes |
| Fundamentals of Nurse Management (NMO) | This program is a 90-day, wrap-around learning experience for Assistant Nurse Managers + Nurse Managers rooted in the core competencies of AACNs Fundamental Skills for Nurse Managers. | Blended | 3 months | Yes |
| APRN Transition-to-Practice | This three-month program facilitates experiences, learning and leadership development through shadowing, leadership courses and clinical real-world experience as a Nurse Practitioner. | Blended | 3 months | Yes |
| Provider Leadership Experience (PLEx) | Provider Leader Experience (PLEx) is a customized program designed to equip new and/or developing physician leaders and APPs with key skills to enhance their leadership success. | Blended | 8 weeks | No |
| Wellstar Leadership / Physician Leadership Academy | The goal of WLA is to provide a unique learning experience for high-performing leaders at the Manager to AVP level across Wellstar. | In-Person | 6 weeks | Yes |
LinkedIn Learning
Online, On-Demand Learning for Everyone
All Wellstar team members now have access to LinkedIn Learning through Workday. The free on-demand, online learning includes thousands of topics. Simply search by topic in Workday learning and start the course. You can also log in to LinkedIn Learning Login and complete courses there. All completed courses appear in your Workday history as well as your LinkedIn Learning history.
The first time you log in, enter your Wellstar email. You may choose to connect your personal LinkedIn Profile by entering your personal password.
THREE WAYS TO LOGIN FROM LINKEDIN LEARNING
LinkedIn Learning
- Sign in with your Wellstar email address.
- If you have your LinkedIn Learning account connected to your personal LinkedIn account, then you will need to log in using your personal LinkedIn account password and click Continue. If not, proceed to step 3.
- If your LinkedIn Learning account is not linked to your personal LinkedIn account, then proceed by clicking on Sign in with Single Sign-On.
Virtual Reality at Wellstar
Virtual Reality (VR) learning is an innovative approach that uses immersive technology to create realistic simulations for educational purposes. This technology not only enhances learning experiences but also improves confidence in turning principle into practice.
For additional information, please contact: Stacie.Veal@wellstar.org or Francine.Jackson@wellstar.org.
Expanding Your Network
Your professional network is a crucial asset as a leader. A strong network both inside and outside your organization helps you access valuable resources, anticipate changes and stay informed about industry trends that could influence your work. Take advantage of the opportunities listed below to expand your network and enhance your leadership reach:
| All Leaders | |
|---|---|
| Identify a department/unit project (i.e., GPTW Action Planning Committee) to lead or play an active role in | i.e., GPTW Action Planning Committee |
| Take additional leadership development courses | 2025 Leadership Development Catalog |
| Get involved with Wellstar Business Resource Groups (BRGs) | Contact: DEIB@wellstar.org |
| Join a Wellstar Inclusion Council | Contact: DEIB@wellstar.org |
| Become a Wellstar Volunteer through CommunityCare | Contact: CommunityCare@wellstar.org |
| Volunteer to be an Ambassador with the Wellstar Foundation | Contact: Amy.Thomas@wellstar.org |
| Become part of the Safety Coach Program | Contact: safety.first@wellstar.org |
| Connect with a professional association or trade organization and get involved | |
| Join Toastmasters International to help with public speaking skills, communication skills (toastmasters.org) | Toastmasters.org |
| Clinical Leaders | |
|---|---|
| Join Wellstar’s Nurse Mentoring Program (apply to be a mentor or mentee) Programs currently available:
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| Get involved in Shared Governance teams | Contact: Sharlene.Toney@wellstar.org or Lauren.Paris@wellstar.org or Michaela.Harner@wellstar.org |
| Acquire professional qualifications and certifications | |
| Join a professional nursing organization – (specialty practice, ANA, GNA, etc.) | |
Volunteer
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Taking Care of Yourself
Self-care is crucial for everyone. In any role, we perform better when we take care of our mental and physical health. Wellstar provides a wealth of wellness resources for every team member and caregiver. Click the image or links below.
Leading My Team
Need some extra support fostering your team’s collaboration, communication or cohesion? Explore the resources available to supercharge your team leadership.
Growth and Development Conversations
Growth and development resources provide leaders with the materials they need for helping team members grow at Wellstar and chart a path for their careers.
For additional growth and development resources for your team members, click here.
Building Trust and Engagement
Successful teams are built on trust. Using Wellstar’s Trust Action Planning Framework and team-building activities, you can strengthen trust and engagement across your team.
There’s power in trust: The power of coming together to make Wellstar a great place to work.
For trust team-building activities, tips on team engagement, GPTW survey data and your trust action-planning form, visit the Trust Collaborative.
Wellstar
Trust Collaborative
TEAMCare Kits
These “meeting-in-a-box” toolkits provide team leaders with the materials and instructions they needed to deliver effective teambuilding experiences. Using facilitator notes, presentation slides, handouts, pre-work and other resources, team leaders can build their teams, create a shared language and start meaningful discussions. Most sessions are approximately one hour in length.
| Available Sessions & Topics | |
|---|---|
| Career Development Pathways | Lead discussions, help team members identify their strengths and understand how they contribute to team goals and offer ways to explore their career paths. |
| Cohesive Team Decision-Making | A cohesive team makes better and faster decisions, utilizes the skills and opinions of all members, avoids wasting time on politics, confusion, and conflict, creates competitive edge and is more fun to be on! |
| Effectively Navigating Through Conflict: Thomas Kilman Model | Teams discuss the results of a free assessment and find ways to handle conflict more effectively. |
| Embracing our Similarities and Differences through Personality Types | Team members complete a free online MBTI assessment and bring their results to the session. Through discussions and activities, they explore ways to work together more effectively. |
| Emotional Intelligence at Work | Guide your team through the emotional intelligence framework and help them build team self-awareness as a group. |
| Facilitating Difficult Conversations: Crucial Conversations Book Study | Guide your team in reading the book Crucial Conversations. You’ll cover techniques for planning, conducting and following-up on difficult conversations over a reading timeframe you choose. |
| Working with Mission, Vision and Values | Activities to help your team understand, identify and apply the Wellstar mission, vision and values while serving our patients and consumers. The program includes six 15-minute sessions over six weeks where team members learn about and discuss mission, vision and the values such as compassion, honoring every voice and pursuing excellence. |
| Boosting Your Resilience at Work | Introduce your team to tools and strategies for well-being and self-care while helping them develop a personal resilience plan. |
| Accountability: Building a Culture of Ownership | Helps leaders foster accountability within their teams by inspiring personal ownership and collective responsibility. Includes tools to align team actions with shared goals, thereby driving performance and trust. |
| Collaborative Influence: Shaping Outcomes Together | This kit empowers leaders to harness collaborative influence by guiding teams to shape outcomes together. It provides tools to foster shared decision-making and drive collective success. |
HR Representatives are available for guidance and as a follow-up resource.
For more information, please contact Wellstar Leadership Development at lead@wellstar.org. To request a TEAMCare Kit, complete the form at the link below and you will be contacted by a Leadership Development team member.
Performance Development
Performance development is an important part of holding ourselves accountable to delivering the Wellstar Experience. Here, you can find resources to help guide your team members through the performance review process.
For additional performance development resources for your team members, click here.
Leading the Organization
As a leader at Wellstar, it’s essential to embrace and embody our mission, vision and values. While executing our strategy, we’re expected to lead as difference-makers. Stay current on the available resources for leading strategically at Wellstar.
The Wellstar Strategy
Think of the Wellstar Strategy as a roadmap. It is a roadmap that guides all the work we do as an organization. It is inspired by and rooted in our mission, vision, values and brand.
Ecosystem of Care
Developing a broader relationship with patients and consumers beyond their time of sickness or injury. It is being their healthcare partner for life.
Digital Operating Model
An assembly of digital tools and technologies that help us reduce barriers, remove distance between our teams and those that we serve, and think about ways technology can improve access to Wellstar. In practice, this means creating easier access, personalizing and curating the patient experience, and prioritizing innovation in partnerships with our communities.
The Wellstar Experience
The Wellstar Experience brings PeopleCare to life. It is an extension of our mission, vision and values and is the next step that helps us drive toward consistency and accountability across the system in delivering PeopleCare – to all people, in all places and in every interaction.
As a leader, we count on you to model the standard behaviors and create a culture where team members feel inspired and empowered to be difference makers in delivering world-class PeopleCare to our patients, consumers and communities.
For additional Wellstar Experience resources, click here.